Terms of service
Welcome to Frost & Finch. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our store or placing an order.
1. Overview
This website is operated by Frost & Finch. Throughout the site, the terms “we,” “us,” and “our” refer to Frost & Finch. By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service.
2. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or guardian to use this site.
You may not use our products or website for any illegal or unauthorized purpose. You must not transmit any viruses, harmful code, or attempt to interfere with the security of the website.
3. Product Information
We make every effort to display product details, colors, descriptions, and prices as accurately as possible. However, actual product colors may vary slightly due to screen settings or lighting.
We reserve the right to update, change, or remove products at any time without prior notice.
4. Pricing and Availability
All prices are listed in the currency shown on the website. Prices and product availability may change without notice.
We reserve the right to refuse or cancel any order if a product is unavailable, incorrectly priced, or if there is an issue with payment or order details.
5. Orders and Payments
When you place an order, you agree to provide accurate billing, shipping, and contact information. We are not responsible for delays or delivery issues caused by incorrect information provided at checkout.
Payment must be completed before an order is processed. All transactions are handled through secure payment providers.
6. Shipping
Shipping times may vary depending on your location, product availability, and courier delays. Estimated delivery times are provided as guidance only and are not guaranteed.
For more details, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before making a purchase.
Certain items may not be eligible for return due to hygiene, safety, or final sale conditions.
8. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the product. We will review the issue and provide a suitable solution.
9. Intellectual Property
All content on this website, including images, text, graphics, logos, designs, and layout, is the property of Frost & Finch or its content suppliers. You may not copy, reproduce, or use our content without written permission.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third-party websites.
11. Limitation of Liability
Frost & Finch is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.
Products should be used as intended. We are not responsible for damage or injury caused by misuse of any item.
12. User Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review it to understand how we collect and use your information.
13. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.